Hi,You may try the steps as below and check if the issue gets fixed.Scenario 1: There may be many reasons for this problem like problem with drivers/ any application running on your computer.If you come across the same problem again, you can try disable and then re-enable my network connection. This should allow you to get connected to network again.To troubleshoot your issue you may try the below methods one by one.Method 1: Update the network driver.Steps to update network driver:1. Click on start button.2. In the search box type devmgmt.msc and then press enter.3. Select the network card device and right click on it4. Now select properties.5.
In the properties window, under Driver tab, click on Update Driver button.6. After the installing the updates restart the computer.For more information visit:If it doesn’t work you may try uninstalling and reinstalling the updated drivers.Uninstall and reinstall the driver for the hard drive from device manager. To do that follow the below provided steps:i. Click Start, type devmgmt.msc in search box and hit enter.ii. On the “Device Manager” window, Select the deviceiii. Right Click on the device and click uninstalliv.
Restart the computer once the driver is uninstalled.v. Install the latest drivers from the manufacturer and check if it worksAlso remove it from the programs and feature and try to install the latest drivers and check for the issue, to do that follow the below provided link.Method 2: check if the problem persists in safe mode with networking (step 1). If the problem doesn’t persists in safe mode with networking then perform clean boot (step 2) on your computer.Step 1: To use a Safe mode with networking option, follow these steps:1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.2. Use the arrow keys to choose Safe mode with networking in Windows Advanced Options menu appears, and then press ENTER.Step 2: Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.
This kind of startup is known as a 'Clean boot.' To perform a clean boot on a computer, follow these steps.1. Click Start, type msconfig in the Start Search box, and then press ENTER.If you are prompted for an administrator password or for a confirmation, type thepassword, or click Continue.2.
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On the General tab, click Selective Startup.3. Under Selective Startup, click to clear the Load Startup Items check box.4. Click the Services tab, click to select the Hide All Microsoft Services check box, andthen click Disable All.5. When you are prompted, click Restart.7. After the computer starts, check whether the problem is resolved.Please monitor the system in the Clean Boot environment.
If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item oneby one to find out the culprit, If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source. Also, see the section on how to return your computer to a Normal startup modeYou may also visit the below link to Troubleshoot problems finding wireless networksTemporarily disable security software and check.For more information visitRun the network troubleshooter when you lose the connection with the Network drive, in-order to know the exact cause. Post back with the status so that we can help you better.For more information visit:Also run the network troubleshooterScenario 2: To troubleshoot the audio issue.We would like to get a little more information from you to help troubleshoot your issue. Please answer the following questions as best as you can.a) Who is the manufacturer of the audio device?b) Did you update the latest audio drivers on your computer?In solving the problem you can follow the steps provided below.1.
Click Start, type Sound in the Start Search box.2. Click Sound in the search results at the top of the Start menu.3. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers.
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Make sure that your audio settings are configured as expected.Follow these steps:On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect. When you finish, close this window to return to the previous window.Make sure that the default sound device is set correctly for the sound device that you are using.